The Fine Print
Shipping, Returns & Privacy
Last updated: October 3, 2026
Shipping
- We currently ship within the United States only.
- Orders usually ship within 3 business days. You'll get an email with tracking once your order is on its way.
- Shipping costs are calculated and shown at checkout before you pay.
- We're not responsible for delays caused by the carrier, but we'll help you track down a lost package. Just email us.
Returns & Refunds
- Because hot sauce is a food product, we can't accept returns of opened bottles.
- If your order arrives damaged, leaking, or wrong, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or issue a full refund, whichever you prefer.
- Unopened bottles can be returned within 30 days for a refund of the product price. Return shipping is paid by the customer.
- Refunds go back to your original payment method within 5 to 10 business days after we approve them.
Privacy Policy
We keep this simple: we only collect what we need to get sauce to your door.
- What we collect: your name, email address, and shipping address when you place an order.
- Payments: all payments are processed securely by Stripe. We never see or store your full card number. See Stripe's privacy policy.
- How we use it: to fulfill your order, send order and shipping updates, and answer your questions.
- What we don't do: we don't sell or rent your personal information to anyone.
- Your choices: email us any time to see, correct, or delete the information we have about you.
Questions?
Email us at hello@littlemonsterfoods.com and a real person will get back to you.